Sergeant Michael B. Webb
Kentucky State Police
Public Affairs Branch
Office (502) 782-1780
Kentucky State Police Telecommunications Academy Graduates First Class
Date of News Release: 08/17/2012
(Frankfort, Ky.) -- Twelve Kentucky State Police telecommunicators from throughout the commonwealth were recognized today at graduation ceremonies for the first class of the agency's new telecommunications academy.
"Telecommunicators play a vital role in the successful delivery of our public safety operations," said Kentucky State Police Commissioner Rodney Brewer. "They are a life-line for our troopers and officers in the field, providing critical functions that add to the efficiency and effectiveness of our emergency response. The investment in training for these individuals will pay valuable dividends to the citizens of the state for years to come."
Representing the KSP Headquarters Communications Center and eight agency posts, the group began its studies July 11 on the campus of KSP's new training facility in Frankfort. The course provided 174 hours of instruction during a four-and-a-half week period. The curriculum included subjects such as legal liability and limits of telecommunicator authority, the telecommunicator's role in public safety, interpersonal communications, customer service, interaction with the news media, stress, ethics and confidentiality, responder safety, basic fire dispatch, state emergency operations plans and criminal justice information systems, cardio pulmonary resuscitation, first aid training, emergency medical dispatch and special needs callers.
The final week of the academy included training on computer-aided dispatch and other databases. To complete the course, the telecommunicators were required to successfully process scripted calls for service and demonstrate proficiency in obtaining pertinent information, dispatching responders, providing emergency medical dispatch if needed and correctly documenting information from the call for service.
Prior to the establishment of the KSP Telecommunications Academy, the agency sent its personnel to the Dept. of Criminal Justice Training in Richmond for instruction. According to KSP's Charlotte Tanner, who coordinates the new academy, operating its own academy provides a big advantage to both the agency and the state. "Conducting our own academy lets us concentrate on 'agency specific training' that enables our people to get up to speed more quickly with KSP procedures when they get back to their posts," she explained.
"They hit the ground running and provide more value from day one."
Beginning in 2013, two classes are planned each year. "Eventually, we hope to develop specialized training courses targeted toward specific telecommunications functions and expand into yearly in-service offerings," she noted.
KSP's ability to provide this in-house training is a direct result of Gov. Beshear's decision to close the Frankfort Career Development Center, a minimum security prison, in 2011 and transfer it to the state police for use as a training academy. "This facility gave us the class-room space that allowed us to expand training opportunities throughout the agency," said Brewer.
"While still under development with in-house resources, it gives us a platform for future training growth."
As an example, Brewer pointed out that the telecommunications academy was able to accommodate 11 students from outside agencies during the three-day emergency medical dispatch component of the training.
"This facility is turning into a great resource for the citizens of Kentucky," said Brewer. "Its possibilities are unlimited and it will contribute to public safety for years to come through increased law enforcement training."
The graduates of the first KSP Telecommunication Academy included:
Alison O'Bryan, of Frankfort, HQ Communications Center
Tony Cornwell, of Paducah, and Yolanda Johnson, of Mayfield, Post 1-Mayfield
Melissa Allen, of Franklin, and Timothy Mackin, of Roundhill, Post 3-Bowling Green
Jonathan Chisholm, of Eminence, Post 5-Campbellsburg
Ryan Kenley, of Georgetown, Post 6-Dry Ridge
Tyler Johnson, of Stanville, and Lee Baker, of Booneville, Post 12-Frankfort
Nicholas Danner, of Hazard, Post 13-Hazard
Timothy Addison, of Beattyville, Post 14-Ashland
Melissa Jones, of Evansville, Ind., Post 16-Henderson