News Release

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TPR Lloyd Cochran
Public Affairs Officer
Kentucky State Police
Post 11, London
(606) 878-6622
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April 14-20 is National Public Safety Telecommunicators Week

Date of News Release: 04/04/2013

(LONDON, KY.) -- During the third week of April, Kentucky State Police telecommunications personnel at Post 11 in London will join more than 200,000 fellow communicators throughout the United States being recognized for their long hours and dedication to public safety.

Often called "the unsung heroes of public safety" or the "first" first responders, since they are usually the first to receive requests for emergency services from the public, they play a vital role in the successful delivery of public safety services to those in need. Every day, Kentucky residents depend on the skill, expertise and commitment of these special men and women.

In addition to receiving calls for emergency service from the public, they gather information about the situation and alert troopers to respond. They are also a lifeline for KSP troopers and CVE officers in the field, providing a constant link to resources that can often be the difference between life and death. These duties include dealing with highly emotional callers and notifying the proper agencies, calling wrecker services, notifying channels of administration, running license plate and drivers license numbers, running criminal histories, notifying family members while continuing to answer new calls and handling other radio traffic.

"Throughout the state, KSP telecommunicators are the 'heroes behind the headsets' who provide a lifeline to both citizens in need and officers in the field," says KSP Commissioner Rodney Brewer. "They serve as an unseen, but vital link in keeping law enforcement officers and the public safe at all times of the day or night. They work odd hours, make personal sacrifices, handle a huge amount of stress and are ready and willing to help at a moment's notice. They deserve a well-earned salute for their dedication and service to the Kentucky State Police and the citizens of the Commonwealth."

KSP employs 185 telecommunicators at its 16 posts throughout the state. In 2012, statewide telecommunicators handled 555,123 calls for service. KSP, Post 11 in London has 10 telecommunicators, on staff, who handled calls from a 7-county area. Last year, they handled 33,694 calls for service.

The Post 11 telecommunications team includes: David Anders of Keavy, KY (Radio Room Supervisor), Les Leatherman of London, KY (Radio Room Shift Supervisor), Doug Jones of Lily, KY, Angel Sloan of London, KY, Brian Bullock of Brodhead, KY, Derek Baker of Corbin, KY, John Moreland of London, KY, Joe Jones of London, KY, Kris Gilliam of Corbin, KY and Angelia Matney of Keavy, KY.

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