Cell Phone Outage Causing Issues for Emergency Dispatch Centers
Hickory, KY. (December 25, 2020) – Kentucky State Police, Post 1 is experiencing major issues regarding calls coming into the dispatch center. Area 911 dispatch centers in the Post 1 district and some in the Post 2 district are reporting outages. Post 1 dispatch is receiving 911 emergency calls from Verizon carriers at this time. If someone is calling in on the AT&T network, it is possible they may not get through. It is possible this issue is being experienced statewide in multiple states in this area.
Post 1 personnel is requesting the public in the Post 1 district who cannot get through by calling 911 to utilize the following phone numbers: 502-395-1698, 502-395-1691, 502-682-0379, 502-682-1025. The public can also call the Mayfield Police Department dispatch line at 270-856-3749 and 270-856-4013.
If you do call in to report an emergency or non-emergency, please be patient with dispatch personnel as Post 1 is receiving all calls at this time. Also, please advise dispatch personnel of your location in so that first responders can respond to the correct location.
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